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Returns & Exchanges
Making returns as painless as possible.
Our Policy
Free Exchanges
Swap sizes at no cost when the fit isn't quite right
90-Day Returns
Full refund on unworn items within 90 days
Fast Processing
Refunds processed within 5-7 business days
How to Exchange
- 1
Start an exchange below
Enter your order number and email address
- 2
Select your new size
Choose which size you'd like to exchange for
- 3
Ship it back
Use the prepaid return label we'll email you
- 4
Receive your new size
We'll ship your new size once we receive your return
Start an Exchange or Return
Important Notes
- •Shoes must be unworn and in original condition for returns
- •You can try shoes indoors for up to 30 days before exchanging
- •Please don't take them on outdoor walks before deciding
- •Refunds are processed to original payment method
Need Help?
Our support team is here to help with returns and exchanges.